We want our customers to get the most out of their hosting package, that's why every Sirius Hosting customer receives their own login for our extensive support section. From there, you can review our documentation, see your current hosting plan and usage, download receipts in PDF format, and request support from our Help Desk.

Documentation

Information on unix commands and utilities

Step-by-step guides to common tasks

Article topics include the following

• Creating and editing cron jobs (scheduled jobs)
• Importing and manipulating databases
• Using Secure FTP (sFTP) to transfer files
• Creating password protected website directories

Account Details

Request additional services

Review information about your account

• Disk space used and available
• Amount of available bandwidth
• Number of databases currently in use
• Review receipts from every month since your service started

Help Desk

Get technical support and assistance

Report problems or errors

Suggest possible improvments to our services

Request the installation of additional software